INCONTROL PROTECT FAQs
INCONTROL WI-FI HOTSPOT -
What is Wi-Fi Hotspot?
Wi-Fi Hotspot delivers a 3G Wi-Fi hotspot in your car. Wi-Fi Hotspot enables passengers to connect up to 8 devices to the internet using an in-car 3G connection. It utilises the roof mounted antenna increasing the reliability of continuous connection whilst on the move. It delivers better data connection strength (compared to a smartphone in the vehicle) as the metal structure of the vehicle can restrict data reception. In addition to the hardware fitted to the vehicle, you will have to purchase a mobile SIM card and insert it in the SIM card reader located in your vehicle.
Will Wi-Fi Hotspot provide a continuous Wi-Fi connection whilst on the move?
Wi-Fi Hotspot operates through a mobile phone network. It will deliver a better data connection than a smartphone in the vehicle, but will not operate in areas where no mobile phone network exists.
Do I need a SIM for my Wi-Fi Hotspot hotspot?
Yes. The system requires a separate 3G SIM card with a data plan/allowance to work. The system provides mobile internet in the car for Wi-Fi capable devices such as mobile phones, tablets etc. In many ways it operates in a similar way to a "3G dongle".
What type of SIM do I need to provide?
You need a 3G "Data only SIM card". Sometimes these are called "Internet only SIM" or "Mobile broadband SIMs". This will be a different SIM card to that fitted in your mobile phone.
Does my SIM need to provide a data plan?
Yes, your SIM should have a data allowance for your Wi-Fi Hotspot to work. Voice only SIMs (as used on some mobile phones) cannot deliver data.
Can I use the data from the mobile phone plan that I already have?
This depends on the mobile service provider and type of the plan you have. Some providers offer "shared plans" where you can get an additional SIM for your Wi-Fi Hotspot and attach it to your shared plan. This means that your Wi-Fi Hotspot and your mobile phone consume the data from the shared allowance and you will get 1 bill.
Can I order Wi-Fi Hotspot on its own, or is it linked to other options?
At present Wi-Fi Hotspot is a linked feature with InControl Connect. Wi-Fi Hotspot can only be specified on vehicles fitted with InControl Connect.
What type of networks does Wi-Fi Hotspot operate on?
Wi-Fi Hotspot operates on 3G networks. The majority of UK networks support 3G functionality. Wi-Fi Hotspot is not compatible with 4G.
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